It’s a situation that no one wants to deal with, but one that you’ll inevitably run into in your career: at some point, you’ll have to fire a client.
No one wants to fire a client. Beyond being your source of income, client projects push you and your team to tackle exciting challenges, expand your experience, and help you make new connections. But occasionally, a situation becomes untenable. When this happens, the healthy move for all concerned may be to walk away.
In this article we look at how to know when it’s time to fire your client, how to do it professionally, and provide you with a script you can use if and when you find yourself in this situation.